Terms and conditions

Ordering:
Orders can be placed online 24 hours a day 7 days a week.  Our customer support line is 800-664-7815.

Return Policy:
Our site states no returns allowed; however, if your order is defective or damaged, the order will be replaced with good product. In addition, we will attempt to return all your product (not only damaged product) if 3M grants the return based on various factors. Some items may be approved for return pending approval from 3M. Some but not all factors include if the item is a 3M stock item and elapsed time from receipt of product to issued return request. Note: 3M will not accept a return if the item is made to order or if the order is less than $600.00. Please double check accuracy of your orders prior to placing them. Details regarding if an item is stock or made to order can be found in the specifications tab of the item page. N = Made to order Item. S = Stock Item. We cannot guarantee any returns.

If you received a defective or damaged shipment, please email us at support@industrialgeneralstore.com explaining in detail the reason for requesting a replacement so we can contact 3M and initiate the return and new shipment.

Privacy Policy:
IndustrialGeneralStore.com does not share any user information.